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Häufig gestellte Fragen - FAQ
How can I choose the right size?
Each product includes detailed measurements. If unsure, feel free to contact us for assistance.
What payment methods are accepted?
• Credit/debit card • Google Pay • Apple Pay
Can I change or cancel my order?
Please contact us as soon as possible. If your order hasn’t been shipped yet, we’ll be happy to modify it.
How long does shipping take?
• EU countries: 7–12 business days • Worldwide: 7–21 business days
Where are orders shipped from?
We ship from Ukraine via international carriers such as DHL, FedEx, Nova Poshta Global or their partners.
How do I return an item?
You can return an item within 14 calendar days after receiving it. See our Return & Refund Policy for details.
Will I have to pay customs duties?
For deliveries outside the EU, import duties or customs fees may apply and must be covered by the customer.
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